Event Management

Enhanced Alert Visibility in Observed Mode Enhancement

• When an Alert Escalation Policy is in Observed mode, you can click the Notified and Ticketed alert counts to view the corresponding alert lists.

• When a First Response Policy is in Observed mode, you can click the Suppressed and Run Process alert counts to view the relevant alert details.

Resource Management

Improved Accessibility for View Options Enhancement

The Save View options are now available next to the search bar on the Infrastructure → Search screen, making them more prominent and accessible.

This is in addition to their existing location within the My Resources Views slide-out.

This option allows you to:

• Save your current query and filter settings as custom views for quick access later.
• Update existing saved views with new criteria.
• Restore a view to its last saved state using the Restore option.

This enhancement streamlines workflows by enabling consistent reuse of query configurations and filters.

Core Platform

OpsQL Advanced Query enhancements Enhancement

Enhanced the reliability and performance of the OpsQL Advanced Query Builder by resolving known issues and improving the overall user experience.

Integration Framework

Configurable Packet Rate for NMAP scans in SNMP Discovery Profile Enhancement

You can now manually configure the packet transmission rate in the SNMP discovery profile, selecting values between 100 and 500 packets per second. This is especially useful when you want to speed up scans for devices with delayed responses.

Log Management

Regex Extract Enhancements Enhancement

The regexExtract function has been enhanced in two key areas to improve both data enrichment and query filtering:

• Logs Normalizer Support for Named Regex Groups
  You can now extract multiple key-value pairs from a single regex pattern using multiple named regex groups.
  If the pattern does not match the input value, the specified keys are automatically assigned an empty string (""), ensuring a consistent output structure during normalization.

• Advanced Query Filter Support
  The regexExtract function and comparison operators are now supported in advanced query filters across key logging tools, including:

  • Log Explorer
  • Log Alerts
  • Log Metrics
  • Live Tail
  • Log Tiles in Dashboards

  These additions provide more powerful and flexible filtering capabilities across your logging experience.

Patch Management

Additional phases for patch installation Enhancement

Two new phases, AgentOffline and NotApplicable, have been added to the patch installation process:

• AgentOffline: Indicates devices where the agent is offline during patch deployment.
• NotApplicable: Indicates devices that do not meet the filter criteria for the selected patch.

These additions improve visibility into patch deployment outcomes and help identify skipped devices more effectively.

Process Automation 2.0

Enhanced User Interface with Process Automation 2.0 New Feature

This release delivers major enhancements to OpsRamp Process Automation 2.0, improving usability, flexibility, and integration capabilities:

• Centralized Automation Overview Page
  The Process Automation Overview page is now available at Home > Automation > Process Automation 2.0. It provides a real-time, visual summary of all automation activities. You can click on metrics to view detailed information and refresh the dashboard to see the latest updates.

  

• Draft Support for Process Definitions
  You can now save in-progress process definitions as drafts, allowing you to pause and resume workflow creation without losing any progress.

• Improved Parser and New Text-to-JSON Task
  The Parser task now supports JSON objects and arrays. A new Text-to-JSON Utility Service task enables conversion of unstructured or semi-structured text (e.g., resource information in alert descriptions) into structured JSON, allowing dynamic iterations in workflows.

Partner Scope Automation New Feature

You can now view and import process definitions at the partner scope using a JSON file. Navigate to Automation > Process Automation 2.0, select the desired partner, and import the relevant definition for that context.

Support for Integration Events – Service Requests New Feature

Integration Events now support the Service Request entity. This enables you to trigger and manage workflows based on service request events, extending automation across ITSM use cases.

Public Cloud

GCP Organization-Level Cost Data Support Enhancement

You can now access GCP cost data from BigQuery datasets across different projects, providing organization-level visibility across multiple billing accounts.

Previously, you could only select datasets within the same project. With this enhancement, you can now select any BigQuery dataset linked to a billing account—even if it’s in a different project—streamlining cost analysis across your GCP environment.

AWS FSx Template Enhancement Enhancement

Added support for monitoring the AWS FSx Lifecycle Status within the existing AWS FSx monitoring template.

Details:

• Introduced a new metric: aws_fsx_LifeCycleStatus
• This metric captures the various lifecycle states reported by AWS FSx.
• Only the “AVAILABLE” status is treated as the resource being UP.
• All other statuses are interpreted as the resource being DOWN/Unavailable.

Network Performance Management (NPM)

Enhanced Visibility in Top Conversation Table Enhancement

The Top Conversation table now provides deeper insights into network traffic distribution:

• A new Percentage of Total Bytes column shows each conversation’s share of total traffic.
• A Remaining Traffic row has been added to represent traffic not included in the top entries.

These enhancements complement the existing Total Bytes and Total Packets columns, offering a more complete view of overall network usage.

Reports

NetEnrich - Auto populate the current time when scheduling the analysis Enhancement

When you choose to schedule an analysis on a daily, weekly, or monthly basis, the system now automatically populates the current date and time and sets your timezone based on your login session.

This enhancement provides a clear starting point, helping you schedule analyses more efficiently and with fewer manual adjustments.

Location attribute support in hardware details app Enhancement

When you generate a report with the Physical Components category, a new Location attribute is now included. The report also lists all resources, even those without associated components.

This enhancement helps you:

• Easily identify resources missing physical components.
• Gain a clearer view of your overall inventory.
• Take informed action on incomplete or unmanaged assets.

This update improves transparency and supports more effective resource management.

Total CPU Cores, Total Physical Memory Attributes required in Metric Insights Report Enhancement

The Metric Insights App now includes two new columns to enhance system performance visibility:

• Total CPU Cores: Displays the number of CPU cores available on each system, allowing you to compare this with current CPU utilization.
• Total Physical Memory: Shows the total physical memory available, helping you evaluate memory usage more effectively.

These additions provide deeper insights into resource allocation and overall system performance.

Network backup insight report Improvements Enhancement

Added a status filter for Network Backup in the Network Backup Insights App, enabling you to view backups by their status: successful, failed, or all.

Reporting Apps enabled by default Enhancement

The Reporting Apps landing page has been refreshed with an improved user interface for easier navigation and a better overall experience.

Additionally, all Reporting Apps are now pre-installed and readily accessible, so you no longer need to perform any manual setup. You can start using the apps immediately, ensuring a seamless and efficient experience from the moment you log in.

Service Maps

Flexible Node Availability Status with ANY/ALL Metric Selection Criteria Enhancement

You can now fine-tune how Service Map resource node health is determined by configuring it to trigger on ANY or ALL critical alerts from selected metrics:

• ANY: The node status changes if any one of the selected metrics becomes critical.
• ALL: The node status changes only if all selected metrics are critical.

This enhancement provides greater flexibility and more precise control over how node health is reflected in your Service Maps.

Tracing

Custom Views New Feature

You can now create Custom Views in Trace Management by selecting specific columns, applying aggregations, and assigning aliases, giving you more control over how trace data is queried and visualized.

Trace duration Enhancement

You can now view the complete duration of synchronous and asynchronous calls with the Trace Duration field, from start to finish. This provides improved visibility into the overall trace performance and helps in identifying latency more effectively.

The total elapsed time is now displayed in both the Root Entry Spans and Trace Details sections.